The overall impact of these trends is that over many decades, the vast majority of new homes have been designed to minimum required standards, and built to or below minimum required construction standards.
The disaster caused by leaky homes in NZ is a prime example of a market that is price driven at the expense of quality. Here we see the use of poor quality materials that lack durability and longevity, cheap inexperienced building labour driven to complete the home too quickly to pay proper attention to high risk areas, as well as inappropriate design that ignores NZ climatic conditions.
In a price driven market, house quality is not the only thing that suffers, so does pricing integrity and customer service. A survey done by a design and construction company in the Bay of Plenty revealed that 90% of people who have built a house don't ever want to do it again because it was so stressful. This stress results from some typical industry practices that we believe are simply unacceptable.
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